Exchanges
WE DO NOT ACCEPT EXCHANGES OF ANY KIND ON SALE ITEMS
For sanitary reasons, we do not accept exchanges on any bottoms or one pieces. We can exchange tops if you have ordered the incorrect size.
Due to the nature of how our orders are processed, we do not offer exchanges for change of mind nor can we change or cancel an order once it has been placed.
Returns & Refunds
WE DO NOT ACCEPT RETURNS OF ANY KIND ON SALE ITEMS
We do not offer refunds under any circumstances unless the item is deemed faulty, and an exact replacement is not available.
We have provided a sizing guide for our pieces to help you pick the size that is best suited for you. Its is your responsibility to refer to this prior to ordering .
Our sizing guide can be found here: Omaira Sizing Guide
Alternatively you can email us for help info@omaira-thelabel.com
How to Exchange/Return
Please send an email to info@omaira-thelabel.com prior to sending an item back for return/exchange. We will direct you how to return your item/s.
If we do not have the fabric you originally ordered, you will have the option of picking another fabric or a store credit for the price of the item.
All postage costs associated with an exchange/return must be covered by the customer.
Please note - All items sent back for Return/Exchange must be in an unworn condition with proof of purchase provided. We will deny any returns that do not meet this criteria.